Privacy Policy | Synapsis Technologies LLC

Synapsis Technologies LLC ("Synapsis," "we," "us," or "our") respects your privacy and is committed to transparency regarding how we collect, use, and protect information. This Privacy Policy applies to our public-facing institutional website at synapsisdx.com (the "Site").

For information about authenticated platform services, separate terms and privacy practices apply and are provided directly to authorized users.

1. Scope of This Policy

This Privacy Policy governs only the public Site. It does not apply to authenticated platform environments, which operate under separate contractual agreements with clients.

2. Information We Collect

Direct Information: * When you contact us via forms or email, we may collect: name, email address, company name, phone number, and any information you choose to provide in your message.

Automatic Information: * We collect technical information automatically, including IP address, browser type, device information, pages visited, and timestamps. This information is collected through server logs and cookies.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies. You can manage your cookie preferences through the banner displayed on your first visit or by adjusting your browser settings.

Essential Cookies: * Required for basic site functionality, including session management and security features. These cannot be disabled without impairing site operation.

Analytics Cookies: * Used to understand visitor behavior, measure site performance, and identify areas for improvement. These cookies collect aggregated, non-personally identifiable data.

Preference Cookies: * Remember your language selection and cookie consent choices to provide a personalized experience across visits.

You may refuse or delete cookies through your browser settings, though this may limit certain site features.

4. How We Use Information

We process information for the following purposes:

• Responding to inquiries and providing information about our services • Maintaining and improving Site functionality and user experience • Analyzing Site usage patterns and performance metrics • Complying with legal obligations and protecting our rights • Preventing fraud, abuse, and security incidents

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our processing is based on:

• Legitimate interests in operating our Site and responding to inquiries • Consent, where you have explicitly provided it • Legal obligations requiring data retention or disclosure

6. Data Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service providers who assist with Site operations (hosting, analytics) under contractual confidentiality obligations • Legal authorities when required by law or to protect rights and safety • Business successors in the event of a merger, acquisition, or asset sale

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Contact form submissions are retained for business correspondence purposes and deleted when no longer needed.

8. Data Security

We implement appropriate technical and organizational measures to protect personal information, including encryption, access controls, and secure infrastructure. However, no internet transmission or storage method is entirely secure.

9. Your Rights

Depending on your location, you may have rights to:

• Access your personal information • Correct inaccurate data • Request deletion of your data • Restrict or object to processing • Data portability • Withdraw consent (where processing is based on consent) • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at contact@synapsisdx.com. We will respond within legally required timeframes.

10. International Data Transfers

Your information may be transferred to and processed in the United States. We implement appropriate safeguards for international transfers, including standard contractual clauses where applicable.

11. Children's Privacy

Our Site is not directed to individuals under 18. We do not knowingly collect information from children.

12. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

13. California Privacy Rights (CCPA)

California residents have specific rights regarding personal information, including the right to know what information is collected, the right to deletion, and the right to opt-out of sales (note: we do not sell personal information).

14. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be indicated by updating the "Last Updated" date. Continued use of the Site after changes constitutes acceptance.

15. Contact Us

For questions, requests, or concerns regarding this Privacy Policy:

Email: contact@synapsisdx.com Mail: Synapsis Technologies LLC, Orlando, FL

For GDPR-related inquiries, EU residents may contact our designated representative at the same address.